Office: +1 809 523 8371 / 3217 moralestroncoso@gmail.com
Are there any other extra cost to rent a villa?

Yes, each guest must register with Casa de Campo Resort.

In order to register guest must pay a registration fee of:
US$ 20/night/ person over the age of 15
US$ 10/night /children between the age of 10 to 15
FREE – Children below 9 years old.
Casa de Campo Resort registration fee is subject to change.

What does the resort registration fee include?

Each person registered will receive an ID card, which will detail the dates of their stay after which the card will no longer be valid or accepted. This ID card will grant the individual named on the card access to the resort.  As well as the various facilities including:
➔ Access to Equestrian Center
➔ Access to Shooting Center
➔ Access to Tennis Courts
➔ Access to Casa de Campo Spa
➔ Access to golf courses and advance tee times reservations at applicable rates
➔ Access to the Fitness Center
➔ Use of towels and chaise lounges at the pool in the main hotel area and Minitas Beach
➔ Use of courtesy internal hotel guest transportation
➔ Access to the services of Central Romana Medical Center

How do I secure a reservation to rent a villa?

In order to secure your reservation a 50% deposit is required. The remaining balance must be paid 30 days prior to arrival.

How far in advance do I need to book the villa?

The most popular villas tend to get booked several months in advance. If you are sure you want a particular villa for a specific time period, you must secure your reservation with a deposit since reservations are based on first come first served basis.

What are the forms of payment I can use?

Wire transfers.

Can I reserve the same villa for the same time next year if I like it?

Yes, we strongly encourage if you liked the villa you stayed to rebook that villa as soon as you return. The most popular villas get rented quickly especially during Christmas and New Year.

Would I be staying in the exact villa we book on your website?

Yes. All of our listed properties have their own pictures taken by the owners or a professional photographer.

Are your villas located inside Casa de Campo Resort?

Yes. All of our properties are located inside Casa de Campo Resort

Can a villa be booked for one night only?

No, our villas have a minimum stay requirement of three to five (3-5) nights year-round and from December 19th to January 2nd our villas have a minimum stay requirement of seven to ten (7-10) nights.

Are there weekly rates available?

No, all our rates are pro-rated on a nightly basis

Do you offer discounted weekly rates?

Weekly discounts are at the discretion of the property owner.

Does each villa have a maximum number of people that can stay?

Yes, the maximum occupancy of a villa rental is two guest per bedroom. Any extras should be declared at the moment of the reservation and will be only accepted at the owner´s discretion.

Is there security a deposit to be paid?

Yes, we require the amount which is equivalent to a one night rental as a security deposit for any damages that might be caused to the property and its contents during your stay, this amount is returned 15 days later to the tenant.

How do I get the key to the villa?

You will be met at the villa by one of us or the villa staff, who in turn will give you the keys and help you familiarise with all aspects of the villas.

Should I lock the villa when I’m not there?

During your vacation in one of our villas we ask our guests to close and lock all doors and windows of your villa every time you go out. If your villa has a safe always use it. Keep in mind that your are responsible for the villa and it’s contents during your rental period.

What is the check-in time and where it is done?

In most villas the check in time is at 3 pm. Please inquire about check in policies for specific properties. Checking in is done at the owners club office located at the right side of the  main entrance. Please make sure to have in hand your guest confirmation number, in order to facilitate this process.

What is the check-out time and where it is done?

In most villas the check out time is at 12 pm. Please inquire about check out policies for specific properties. Checking out is done at the owners club office located at the right side of the  main entrance.

Could I check-in or check-out at an earlier time?

All of our guests must vacate their villas no later than the published check in/out time describe above. If you would like to check in/out time at a earlier/later time, please contact us the day before your arrival/departure.

Do you have someone that we can contact for anything that we may need while we are there?
Yes. When you arrive to your villa …..
You may also find our numbers in your rental contract.
Will there be any groceries at the villa before arrival?

No, this needs to be requested before your arrival,  in order to organize it.

Can we hire a chef while we are at our villa?

Yes, you have the option of hiring a professional chef at an extra cost to be determined with the chef. Some properties do include a chef and almost all include a cook.

Do you offer Internet access on your properties?

Most of our villas offer Internet access. Information about this will be available on each property page.

What are our the bed sizes?

King size (76×80), Queen size (60×80), Full size (54×75), Twin (39×75).

Do you allow weddings or small parties in your the villas?

Very few of our property owners permit weddings or small parties.Please let us know if you are interested before you book with us. Keeping in mind that there are rules and regulations to follow with these type of private event.

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